Privacy Policy
Taiwan Okin Huasu Group Limited is committed to protecting your privacy and ensuring the security of your personal information.
1. Introduction
Taiwan Okin Huasu Group Limited ("OKIN", "we", "us", or "our") operates the website www.okinfender.com and provides rubber fender manufacturing and marine engineering solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.
2. Information We Collect
Personal Information
- Contact details (name, email, phone, company)
- Business information and project requirements
- Technical specifications and engineering data
- Communication preferences and history
Technical Information
- IP address and device identifiers
- Browser type and operating system
- Website usage patterns and analytics
- Cookies and tracking technologies
3. How We Use Your Information
Business Operations
- Process inquiries and provide technical support
- Deliver engineering solutions and custom designs
- Manage orders, shipping, and after-sales service
- Communicate project updates and maintenance schedules
Service Enhancement
- Improve website functionality and user experience
- Analyze market trends and customer needs
- Send relevant product updates and technical bulletins
- Comply with legal and regulatory requirements
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
With trusted third-party vendors who assist in website operations, shipping logistics, payment processing, and technical support, under strict confidentiality agreements.
Business Partners
With authorized distributors, engineering consultants, and installation contractors as necessary to fulfill project requirements and provide comprehensive solutions.
Legal Compliance
When required by law, regulation, legal process, or governmental request, or to protect our rights, property, safety, or that of others.
Business Transactions
In connection with mergers, acquisitions, or sale of business assets, where information may be transferred as part of the transaction.
5. Data Security
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure servers with access controls
- Regular security audits and updates
- Data backup and recovery procedures
Administrative Controls
- Employee training on data protection
- Limited access on need-to-know basis
- Incident response procedures
- Vendor security assessments
Important: While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information with appropriate safeguards.
6. Your Rights and Choices
Access
Request a copy of the personal information we hold about you
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal information (subject to legal requirements)
Opt-out
Unsubscribe from marketing communications at any time
Portability
Receive your data in a structured, machine-readable format
Restriction
Limit how we process your personal information
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and may need to verify your identity before processing your request.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Here's how we use different types of cookies:
Essential Cookies
Required for website functionality, security, and user authentication
Analytics Cookies
Help us understand how visitors use our website to improve user experience
Preference Cookies
Remember your settings and preferences for a personalized experience
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. For more information, please refer to your browser's help documentation.
8. International Data Transfers
As a global company serving customers across multiple regions including Southeast Asia, Europe, North America, and other international markets, we may transfer your personal information across borders to fulfill our business operations and provide services.
Transfer Safeguards
- Standard contractual clauses with service providers
- Adequacy decisions where applicable
- Binding corporate rules for intra-group transfers
- Technical and organizational security measures
Transfer Purposes
- Processing customer orders and inquiries
- Providing technical support and engineering services
- Managing global supply chain and logistics
- Compliance with local regulatory requirements
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Customer Information
Retained for the duration of the business relationship plus 7 years for accounting and legal compliance purposes
Technical Documentation
Engineering drawings and project specifications retained for product lifecycle plus warranty period
Website Analytics
Anonymous usage data retained for up to 26 months to analyze trends and improve services
10. Contact Information & Policy Updates
Contact Our Privacy Team
If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a privacy concern, please contact us:
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
Significant changes will be posted on our website with an updated effective date
We may notify you directly for material changes affecting your rights
Continued use of our services constitutes acceptance of the updated policy
We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.
Questions About Our Privacy Practices?
Our team is committed to transparency and protecting your privacy. Contact us for any clarifications or concerns.
Get in Touch